Our customers rely on Fluenta flare gas meters to be robust, reliable and accurate and we recommend our monitors are serviced every calendar year to ensure premium performance.
Regular maintenance of our flare gas meters means Fluenta customers can expect our product to deliver reliable and effective measurement for many years.
Fluenta prides itself on providing a high level of customer service – evidenced by our consistent high scores for customer satisfaction. This is true not only for product satisfaction but also for after sales, where we consistently receive positive feedback from more than 90% of customers.
We measure our customer service satisfaction across key criteria such as quality, professionalism, documentation, performance, relationships and overall performance. Our scores remain high across all criteria for both co-ordination and execution of service and maintenance.
Fluenta’s reputation for delivering outstanding customer service promptly is renowned in the industry. Whilst many companies apply a ‘fit and forget’ approach to flare gas measurement, Fluenta is a trusted partner that continues to deliver over the life cycle of the product.
Fluenta flare gas meters are some of the most reliable measurement products in the world. Every effort is made by Fluenta to reduce the number of moving parts, to ensure products are robust and thereby protect our customers from the rare occurrence of product failure. This is particularly important because of the extreme and hostile environments in which Fluenta flare gas meters operate.