Eduardo Hurtado is a Fluenta Regional Service Manager for the Americas. Eduardo manages onshore and offshore commissioning, maintenance and technological projects for the Americas region. Eduardo ensures Fluenta is compliant with all safety and security regulations, identifying training needs and developing safe work procedures and best practice.
- Tell us a little about yourself. Originally from Venezuela in South America, I came to the United States to continue my education, and to seek professional improvement and a better quality of life. I enjoy studying different professional topics and helping others. I am happily married with the love of my life, and enjoy her company watching our kids growing. Like many other Geminis I am a dreamer, I dream of a world in peace, with better opportunities for those in need; hoping for a brilliant future for new generations including my kids.
- What is your role at Fluenta? I am the Regional Service Manager for the Americas Region. Despite having a job description and certain role in the organisation, we don’t have limitations on our professional performance, and we have plenty of room to improve our skills not only in the service department but also in other areas that involve project management, safety, customer service, administration, profit and loss, technology management, security, marketing, sales, and professional development and training.
- How did you first learn about Fluenta? After serving many years in the Armed Forces I was contacted by a private organisation that helps ex-militaries, and war veterans find a professional career. Later I had an interview with the president of the company and a few weeks later I was flying to Norway to be trained by our Fluenta Group!
- What do you like most about Fluenta? There is always something new to learn, and every job has a different challenge that will keep you busy professionally. Traveling and knowing different clients and places all over the world is a great learning experience; the work environment is very professional and friendly. Working as a team and learning how to face each new challenge in a proactive and positive way taught me how to find new business opportunities where others may find obstacles.
- What would people never guess you do in your role? Many clients do not expect to see the Regional Manager working with them in the field! I enjoy working in the field and ensure that all our clients receives a good quality of service from our company.
- What has been your favorite project at Fluenta? I have many in the US, Canada, Central and South America as well, each one of them has had different challenges, including the cultural differences. Facing those challenges and resolving each one of them successfully has been the most rewarding part of my job.
- If you could switch your job with anyone else within Fluenta, whose job would you want? Definitely the sales and marketing team; I do have passion for interacting with people and creating new strategies/plans to promote new business and the company growth; it is a fascinating role in any organisation.
- What advice do you have for prospective Fluenta candidates? We enjoy working with many different cultures, so our prospective candidates should have an open mind, be proactive and willing to learn, and willing to go the extra mile when it is needed. We also need them to be a team player with a high sense of integrity and honesty.
- What are 4 words to describe Fluenta? Commitment. Technology. Safety.
- What is your proudest moment at Fluenta? The end of 2015 when the service department reached 126% of our annual goal while keeping our safety record of 0% incidents/accidents. The goal was successfully achieved by a team effort that included every single member of the Fluenta personnel.
- What kinds of hobbies and interests do you have outside of work?
I have many, learning new topics is one, but photography, marketing strategies, and community services are my favorites. I recently posted some of my photography work online, and a few of my photos were selected to represent an important local organisation on the TripAdvisor website all around the world. I am also directing a Facebook non-profit group called VenezolanosEnHouston which promotes not only the wellbeing of those in need, but also helps small businesses with marketing strategies to ensure their succeed in the community.