Our customers rely on Fluenta flare gas meters to be extremely robust, reliable and accurate.
Maintaining a flare gas meter with a high level of service means that customers can expect the product to deliver reliable and effective measurement for many years. We recommend that Fluenta flare gas monitors receive service maintenance every calendar year to ensure premium performance.
Fluenta prides itself on its high levels of customer service and this is evidenced by consistent high scores for customer satisfaction. This is true not only for product satisfaction but also for after sales, where we consistently receive positive feedback higher than 90%.
We measure our customer service satisfaction across key criteria such as quality, professionalism, documentation, performance, relationships and overall performance. Our scores remain extremely positive across all criteria for both the carrying out of service maintenance and the co-ordination of service maintenance.
“Fluenta’s reputation for delivering outstanding customer service promptly is renowned in the industry. Whilst many companies apply a ‘fit and forget’ approach to flare gas measurement, Fluenta is a trusted partner that continues to deliver over the life cycle of the product.”